Terms and Conditions

Health Nivaran's AI Healthcare Assistant (Nivaran)

1. Introduction

Welcome to Nivaran, an AI-powered healthcare assistant provided by Health Nivaran. By using our service through WhatsApp, you agree to the following terms and conditions. Please read them carefully. If you do not agree, please discontinue using the service immediately.

2. Scope of Service

Nivaran provides healthcare-related information in a simple, accessible format. Services include:

  • Symptom-related health information
  • Lab test explanations based on common medical data
  • General first-aid guidance and preventive health tips
  • Information on healthcare providers (without direct referrals)

What Nivaran Does NOT Provide:

  • Emergency medical response or crisis support
  • Medical prescriptions, dosage recommendations, or medication guidance
  • Direct doctor referrals or consultations

3. User Responsibilities

  • Age Eligibility: Users of any age can access the service, but legal guardians must supervise minors.
  • Medical Reliance: You acknowledge that Nivaran is a supportive information tool, not a healthcare provider.
  • Technical Assistance: For technical help only, call +91 9305872476.

4. Liability and Medical Disclaimer

Important Disclaimer:

Nivaran is NOT a substitute for professional medical care, diagnosis, or treatment. In medical emergencies, contact the nearest hospital or healthcare provider immediately.

5. Data Privacy and Monitoring

  • Data Monitoring: Health Nivaran monitors user chats to train and improve Nivaran's AI.
  • Data Use: No personal health data is sold or shared with third parties.

6. Contact Information

For queries or assistance: